Privacy Policy (Haus Anna Carinthia)
We take the protection of your personal data very seriously. Below, we inform you about which data we process on our website, for what purposes, and what rights you have. The basis for this is primarily the GDPR and the Austrian data protection regulations.
1. Data Controller
Responsible for data processing on this website:
Haus Anna Kärnten
Anna Schneider & Bart de Bruin
De La Tour Straße 14, Treffen am Ossiacher See, Österreich
E-Mail: info@haus-anna-kaernten.at
Phone: +43 677 62641889
2. Data Processing When Visiting the Website
When visiting our website, technical data is processed by the hosting provider (e.g., IP address, date/time, pages visited, browser/device). This processing is necessary to provide the website, protect it, and resolve technical issues.
Legal basis: Art. 6(1)(f) GDPR (legitimate interest in a secure and stable website).
3. Hosting (easyname)
Our website is hosted by easyname. In this process, the technical data mentioned above (server log files) are processed. We have a legitimate interest in a reliable and secure presentation of our website.
4. Contact Requests
When you contact us by email, phone, or via the contact form, we process the data you provide (e.g., name, contact details, travel dates, content of the inquiry) in order to respond to your request and, if necessary, carry out pre-contractual measures.
Legal basis: Art. 6(1)(b) GDPR (pre-contractual measures/contract) and Art. 6(1)(f) GDPR (efficient processing of inquiries).
5. Cookies
Our website may use cookies to improve functionality and user-friendliness. You can restrict or disable cookies in your browser settings. Please note that this may limit the functionality of the website.
6. Online Payments (future processing via Mollie)
If online payments are offered on our website in the future, the payment processing will be carried out by the payment service provider Mollie. Payment and transaction data (e.g., name, amount, chosen payment method, technical payment data) are processed by Mollie for the purpose of completing the payment. We usually receive payment confirmations/status information, but not full card or account details.
Through Mollie, common payment methods may be offered, depending on activation, such as credit card (Visa/Mastercard), SEPA direct debit/transfer, and, if applicable, PayPal or Sofort/Klarna.
Legal basis: Art. 6(1)(b) GDPR (contract processing) and Art. 6(1)(f) GDPR (secure and smooth payment process).
7. Recipients / Disclosure
We only share personal data when this is necessary:
- for providing the website (hosting/processor services),
- for payment processing (future use of Mollie),
- due to legal obligations (e.g., authorities, tax requirements).
8. Retention Period
We only store personal data for as long as necessary for the respective purpose or as required by legal retention obligations (e.g., for accounting documents).
9. Your Rights
You have the right at any time to access, correct, delete, restrict processing, request data portability, and object to certain processing activities. Any consent you have given can be revoked at any time with effect for the future.
Please direct any requests to: info@haus-anna-kaernten.at
10. Right to Lodge a Complaint
If you believe that the processing of your data violates data protection law, you can lodge a complaint with the Austrian Data Protection Authority:
Austrian Data Protection Authority, Barichgasse 40–42, 1030 Vienna, Austria
11. SSL/TLS Encryption
As soon as our website is accessible via https, data is transmitted encrypted. You can recognize this by the “https://” and the padlock symbol in your browser.